Terms of Service

Last updated: 31 October 2026

These terms govern your use of DarkScan, including the website at darkscan.rakshiq.com, the DarkScan Shopify app, and any scan, report or audit (together, the "Service"). The Service is operated by Repwave ("we", "us"). By using the Service you agree to these terms. If you use it for a business, you confirm that you may bind that business.

1. What DarkScan is

DarkScan is an automated tool that visits an online store like a customer and looks for signs of the dark patterns listed in Annexure 1 of the Guidelines for Prevention and Regulation of Dark Patterns, 2023. It gives you evidence to use in your own self-audit.

2. What DarkScan is not

Automated self-audit aid. Not legal advice or certification.

• We are not a law firm, and nothing in the Service is legal advice. Speak to a qualified lawyer about your legal obligations.
• We do not certify, approve or guarantee that any store complies with any law. A report is not a compliance certificate, and you must not present it, or any DarkScan name or logo, as one. Any declaration or certificate you make about your store is yours alone.
• We are not connected with, or endorsed by, the Central Consumer Protection Authority or any government body, or by Shopify beyond listing on its platform.

3. Results can be wrong

Results are produced by automated rules and an AI language model. They can include false alarms and can miss real problems. "Passed" means only that this scan saw no sign of the pattern on the pages it reached at that time; it does not mean the store is free of the pattern. Stores change, and some pages, checkouts, apps and devices may not be reached. "Likely cause" and fix suggestions are best guesses. Check every result yourself before acting on it, and test changes on a copy of your theme.

4. Your responsibilities

• Authorisation. Scan only stores you own or are authorised to scan. You are responsible for that authorisation.
• Test access. If you give us a test customer login, it must be a test account made for this purpose, never a real customer's account. Give a storefront password only for your own store.
• Acceptable use. Do not use the Service to harass, defame or threaten anyone, to publish claims about a store that is not yours, to overload or attack any site, to bypass security, or to copy or resell the Service. Do not use it for anything unlawful.
• Your decisions. You alone decide what to change in your store, and you are responsible for your store's compliance with the law.

5. How the scanner behaves

The scanner does not enter payment details, place orders or complete cancellations, and it stops if it meets a CAPTCHA or bot check. It may add a product to a cart and open the first checkout page, which can appear in your analytics as an abandoned cart. The Shopify app only reads your theme files and does not change them.

6. Fees

• Shopify app. Subscriptions are billed by Shopify under its billing terms, at the price shown before you approve. Cancel at any time by uninstalling the app. Billing stops from then on.
• One-time audits. These are paid through Razorpay at the price shown before you pay.
• Refunds. If a paid audit cannot be completed because of a fault on our side, tell us at info@rakshiq.com and we will refund it. A store that blocks automated visitors may limit a scan; the report will say what could not be reached. Otherwise, fees already paid are not refundable, except where the law requires a refund.
• Prices may change. We will give notice before a change affects an existing subscription.

7. Your content and ours

You keep all rights in your store and its content. You allow us to access your store's pages and theme files, and to store screenshots and page copies, only to provide the Service. We keep all rights in the Service. You may use your reports for your own business, including sharing them with your advisers.

8. Availability

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including accuracy, fitness for a particular purpose and uninterrupted operation. We may change or stop any part of the Service.

9. Limit of liability

To the extent the law allows:

• we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill;
• we are not liable for any penalty, order, claim or complaint made against you by any authority or person about your store or its practices, or for decisions you make based on a report;
• our total liability for all claims is limited to the amount you paid us for the Service in the 12 months before the claim arose, or ₹1,000 if that amount is greater.

Nothing in these terms excludes liability that cannot be excluded by law, including for fraud.

10. Indemnity

You will compensate us for losses and reasonable costs arising from a claim caused by your breach of these terms, including scanning a store without authorisation or misrepresenting a report as a certificate.

11. Ending use

You may stop using the Service at any time. We may suspend or end access if you breach these terms or if needed to protect the Service or others. Sections 2, 3, 9, 10 and 13 continue after use ends.

12. Changes

We may update these terms, and we will post the new version here with a new date. Continuing to use the Service after that means you accept the update.

13. Law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to resolve any dispute. Otherwise, disputes are subject to the jurisdiction of the competent courts in India. If any part of these terms is unenforceable, the rest continues to apply.

14. Contact

info@rakshiq.com